For the last two months, I’ve been working in support at an Austin software company. My background for the previous ten years has been with credit unions and consumer lending. Being exposed to the other side of upgrades, installs, downed servers and even the occasional bug has been exhausting. The big surprise though has been [...]
Archive for September, 2008
Pick Up the Phone – Customer Relationships
Posted in Business, tagged Communication, Customer Service on September 15, 2008 | Leave a Comment »
